Help
Need help with the Universe?
The Hayden Planetarium mainly serves its Digital Universe users via e-mail help lines.
While we are not particularly staffed for this level of service, we do try to answer all e-mail that is sent and we like hearing from you.
On-line Help
Use this link for questions and comments that you would like to send us directly.
universe Discussion List
If you wish to share your comments with our community of users, join our users' discussion group. This is a moderated list, so there may be some delay between the time you send your e-mail and its posting to the discussion group. We moderate the list to filter unwanted e-mail (spam) for our list members. Use this address to ask questions of the group, share tips and tricks, or share data sets.